Spam Investigation
We will investigate your email settings and reported email issues to identify a cause and therefore a solution.
Select this item if you are
- Receiving lots more spam email than usual, or
- Your email is being blocked by your recipients as spam, or
- Someone is trying to email you but their email is being blocked or bounced
- Your outlook email is ending up in someones junk email or not being recieved at all
What We Do
Case 1: Receiving lots more spam than usual
- Causes - Your email password has been brute force hacked and is being used to send email out. Solution - Reset Email Password
- Solution Additional - Run antivirus and malware detection on your computers.
- Causes - Spammers are using your web forms
- Causes - Spammers are bypassing spam filters
Case 2: Your email is being blocked by your recipients as spam
- Check your IP address against IP Blacklist systems
- If it is advise on antivirus, malware, password changes
- Check SPF records and outgoing mail server settings being used.
Case 3: Someone is trying to email you but there address is being blocked
- Login to mail server
- Bring up a report of emails sent to you and view response codes to see what emails have been flagged as.
- Look for the individual who has been blocked
- Whitelist their IP address
General Time: 2 Units - AKA Half an hour.
Blog Posts
-
Perth WHS Consultants Take on The Big Guns
by Angela Kempin on 2024-04-22Read PostSpring Safety, a prominent health and safety consultancy firm based in Western Australia, has partnered with GTP iCommerce to enhance its profile and reach within the local WHS (Workplace Health and Safety) market.
-
Building in Perth: A Guide to Crafting Your Dream Home with Vidal Construction
by Angela Kempin on 2024-04-03Read PostAre you considering building your dream home in Perth, Western Australia? Look no further than Vidal Construction, your trusted partner in turning your vision into reality. In this blog post, we'll explore the unique aspects of building in Perth
-
Gas to Electric Rebates in Victoria
by Dale Carter on 2024-03-06Read PostIn a bold move towards sustainability, the Victorian Government in Australia has embarked on a campaign to encourage households and businesses to transition from gas-powered heating systems to more environmentally friendly electric alternatives. Chill-Star.com.au stands out as one such company at the forefront of this movement, offering a range of cutting-edge electric heating solutions