Secure payment gateway processing for your conference registrations is something that GTP has good experience in. We can create a secure registration form(s) that links form your existing organisations web site and organise payments via our payment gateway to go into your credit card merchant account of use PayPal to accept credit cards.
This is a set of queries that came in from a client that asked lots of good common sense questions.
1) What is meant by 1500 verifications? Eg. If someone signs up for a workshop, the scientific programme, and the conference dinner - would this count as 1 or 3 verifications?
Each separate transaction is a verification whether successful or failed if placed at a separate time of the day. If I buy the three things above all at the same time on the one order form then this it is one verification. The analogy is that if I go through the checkout at Coles 5 separate times that’s 5 verifications. If I go through once and they add the 5 items up for a total that is 1 verification.
(Background Note: We had quoted on a block of 1500 verifications to cover their annual needs)
2) What are the costs if we go over 1500 verifications?
If you are going through your block quickly we just invoice you for another block or we are happy to look at a partial block purchase so you don’t have wastage. Everything keeps working even if you exceed the 1500 transactions so you wont lose any orders.
3) Does this option below mean that the money goes straight into our account i.e. there is no other processing required on our end?
YES the money will appear in your account the next working day. For example a Tuesday purchase shows up in Wednesdays online banking deposits.
4) Is there a way for us to refund credit cards through SecurePay if someone cancels their registration?
YES - you have login to SecurePay and full or partial refunding is easy using the interface. We have a SecurePay tutorial in our tutorials section which shows how to view all transactions and issue a refund.
5) Can their payment confirmation be turned into a tax invoice (i.e.
have our logo and address, ABN, item purchased, amount and GST amount (which will always be $0) and their name (and address - preferable but not necessary)? Our Treasurer will need to access the payees details as she will have to add details into our accounting package.
Yes we do this as standard now. The standard reply emails we send back are text, not html meaning that they are less likely to tagged as spam , however we do create HTML replies but the investment is additional depending on design options. The order information can be printed and re-entered into your accounting package or we do have an MYOB integration package available. MYOB integration needs to have some questions answered and is additional.
6) How quickly can we obtain access to the registration information? Can we do this directly ourselves, or do we have to go via yourself to get a report? We will need quick turn around on the info to supply caterers etc throughout the conference, so the more we can control our access to info the better.
Registration information is emailed immediately and also available in the orders area immediately. You need to login to access the orders area for security reasons.
7) How difficult is it to make any changes we need to the Conference Registration info?
We commonly set conference registration forms up so you can edit prices and some products within the form. There is usually a compromise between what you can edit and what we edit depending on how the registration form pricing works (and how the pricing changes as the conference date gets closer). The more flexible we make the forms, the more likely the initial setup investment is higher. If it is a one off conference then coding it up without lots of flexibility will require a greater initial investment. It it is a one off then we can code it out without the flexibility as its not really needed.
We've done a number of conference booking forms including accommodation options in the past so we are quite experienced in this area.
The other alternative is to use a shopping cart scenario but for conferences this is the cheaper but clunkier way to do it. It still works and people use it but my recommendation is to go for the full registration form to make it as easy as possible for registrants to register and pay.